Privacy Policy

Last Updated: March 2026

Candid Heart Limited (“CandidHeart,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, and matchmaking platform (collectively, the “Service”).

CandidHeart is a values-based matchmaking platform designed for individuals seeking intentional, marriage-oriented relationships.

By accessing or using our Service, you agree to the practices described in this Privacy Policy.

1. Who We Are

CandidHeart is operated by:

Candid Heart Limited

Registered in Nigeria and the United States

For privacy-related questions or requests, please contact:
privacy@candidheart.com

2. Information We Collect

We collect information in order to create secure user accounts, verify identities, and facilitate meaningful introductions between members.

2.1 Waitlist Information

When you join the waitlist on our website, we collect:

  • Name
  • Email address

This information is used solely to notify you about early access to the platform.

2.2 Account Information

When you create an account, we may collect:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Gender

2.3 Profile Information

To support meaningful introductions, users may provide additional information such as:

  • Profile photos
  • Personal biography
  • Interests and lifestyle preferences
  • Relationship intentions
  • Cultural background
  • Location
  • Faith or spiritual background

2.4 Identity Verification Information

To maintain a safe and trustworthy community, CandidHeart may collect verification information including:

  • Government-issued identification
  • Facial verification or selfie verification
  • Genotype information
  • Disability information (if voluntarily provided)

2.5 Technical Information

When you access the platform, we may collect limited technical information such as:

  • Device type

3. How We Use Your Information

  • Create and manage user accounts
  • Verify identity and prevent fraudulent activity
  • Facilitate compatibility analysis and introductions
  • Improve and maintain the platform
  • Communicate with users regarding their accounts or services
  • Comply with legal obligations

We do not sell your personal information to third parties.

4. How Profile Information Is Shared

CandidHeart prioritizes privacy and intentional introductions.

Your profile information is not publicly visible.

Profile details are only shared with compatible members within the platform, based on our matchmaking and compatibility systems.

5. Third-Party Services

We may use trusted third-party providers to support our platform operations. These services may include:

  • Payment processors
  • Identity verification providers
  • Cloud hosting providers
  • Email communication services

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information. While we work to protect your information, no online system can be guaranteed to be completely secure.

7. Data Retention

If you choose to delete your account, we will delete your personal data from our active systems immediately, except where retention is required for legal, security, or fraud-prevention purposes.

8. Your Privacy Rights

You have the right to request access, correction, or deletion of your personal data. Contact us at privacy@candidheart.com to exercise these rights.

9. Geographic Availability

CandidHeart currently operates in Nigeria, United States, United Kingdom, Canada, and South Africa.

10. Age Restrictions

CandidHeart is intended for adults seeking intentional relationships. You must be at least 30 years old to create an account or use the platform.

11. Children’s Privacy

Our services are not directed to individuals under 30 years of age. If we discover we have collected information from someone younger, we will remove it.

12. Changes to This Privacy Policy

We may update this policy periodically. Any updates will be posted here with an updated revision date.

Contact Us

Candid Heart Limited

Email: privacy@candidheart.com