Verification & Safety Policy

Last Updated: March 2026

CandidHeart is committed to maintaining a secure and trustworthy environment for members seeking intentional relationships.

To support this goal, we implement identity verification and safety measures to help ensure authenticity within the community.


1. Identity Verification

Members may be required to complete identity verification before accessing certain features of the platform. Verification may include:

  • Government-issued identification
  • Facial or selfie verification
  • Additional identity confirmation steps where necessary

Verification helps ensure that individuals on the platform are genuine and accountable.

2. Profile Authenticity

To maintain trust within the community:

  • Profile photos must accurately represent the member
  • Profiles must reflect real personal information
  • Misrepresentation of identity is not permitted

Profiles found to contain misleading or fraudulent information may be removed.

3. Sensitive Information

Certain information may be collected to support compatibility and transparency between members, including:

  • Genotype information
  • Disability information (if voluntarily shared)

This information is handled with care and used only to support the intended purpose of the platform.

4. Safety Measures

CandidHeart may use safety measures to protect members, including:

  • Verification procedures
  • Monitoring for suspicious activity
  • Investigation of reported misconduct

Our goal is to maintain a respectful and secure community.

5. Member Responsibility

While CandidHeart works to protect users, members also share responsibility for their own safety. Members should:

  • Communicate thoughtfully
  • Avoid sharing sensitive personal details prematurely
  • Exercise good judgment when meeting someone in person

If you feel uncomfortable or unsafe, discontinue communication and report the situation.

6. Safety Reporting

Members can report suspicious or inappropriate behavior through the platform. Reports are reviewed seriously, and appropriate action may be taken to maintain community integrity.